FREQUENTLY ASKED QUESTIONS:

1. What is the Minimum Order Quantity (MOQ) for your substrates?

Our Minimum Order Quantity (MOQ) varies depending on the type of substrate, but in most cases it should be at least 10x pallets per product. MOQ for shipping is 1x40HC Container or 1x Full truck load. Please contact us for detailed information on MOQ for the product you are interested in.

2. How long does it take to prepare an order?

The time required to prepare an order is influenced by factors such as order size, specific product, and the time of year. Typically, we aim for efficient processing and can fulfill all orders within 2-5 weeks. For precise details, please contact us directly with the specific details of your order.

3. What are packaging sizes available?

We offer a range of packaging sizes for our substrates, including 70L, 225L, 250L, 5000L, and 6000L, among others. The available sizes may vary depending on the specific substrate type. Please check the product details or contact us for packaging options relevant to your needs.

4. How is the quality of your substrates ensured?

All our substrates are produced by fully automatic, computer-controlled mixing lines, ensuring stable and high-quality production. We use advanced mixing lines to incorporate different categories of peat with a wide range of additives.

5. Do you have retail products available, and can they be private-labeled?

We offer a full range of retail potting mixes that can be manufactured under private labels in various sizes (from 5L to 250L). Retailers can contact us for more information on these products.